Psychological Emergency Procedures
If your situation is not life-threatening and you would like to contact CAPS after hours or on the weekends regarding a psychological emergency, please call the CAPS after hours line (909) 448-4650 and leave your name, phone number and a brief message about the nature of your crisis. You should receive a call back in 10-15 minutes. You may also leave a message on this extension if you are concerned about a ULV student that is having a psychological crisis and you need to consult a member of CAPS.
If you or someone you know is currently experiencing a life-threatening situation that is both a psychological and medical emergency, call 9-1-1 immediately.
You may also contact the following 24-hour local hotlines:
- Aurora Charter Oak Hospital Help Line (located in Covina): (800) 654-COPE (800-654-2673)
- Tri-City Supplemental Crisis Services (for those residing in Pomona, Claremont, or La Verne):
- After hours: (909) 623-6131
- Crisis and Access Line – Referral and Counseling Line
- National Suicide Prevention Lifeline (800) 273-TALK (800-273-8255)
Finding Help in a Crisis
Are you, a friend or a loved one in a crisis where help is needed immediately? To figure out if this is a crisis, answer these questions honestly:
Have I, or has my friend or a loved one…
- Been thinking about, talking about, actively planning or attempting suicide?
- Been unable to manage basic self care, such as eating, bathing or dressing?
- Been in, or currently in, a dangerous abusive situation? If children are involved, are they in danger?
- Engaged in high risk behaviors or threats to the safety of self or others
- Exhibited bizarre behavior, heard voices, seen things that aren’t there or expressed uncontrollable anger?
- Abused alcohol or drugs to a degree that causes imminent danger?
72-Hour Mental Health Hold
If you need to get help for someone who may not want help but needs it immediately, you may need to arrange for involuntary hospitalization. This process is called a “72-hour Mental Health Hold.” Learn more about it at Mental Health America of California